get support
Support for Wherever Life Takes You
Whether you’re searching for quick answers, helpful tools, or a real conversation with one of our team members, you’ll find the support you need right here.
Here for You, Every Step of the Way.
We want you to feel confident in every financial decision you make — big or small. This is your go-to place for answers, guidance, and support at Blue Federal Credit Union.
Explore helpful resources, find answers to common banking questions, or connect directly with a Blue team member when you need personalized support.
Did You Know? You can Open an Account, handle banking matters in Blue Digital, and Make a Loan Payment online.
Chat
Let’s start the conversation.
Meet Sky! Your digital companion, Sky, is here 24/7 to help answer questions, point you in the right direction, or to get things moving.
Just click the chat bubble in the bottom-right corner of this page and ask away!
Sky listens, and if your question needs a human touch, a real person from our Blue team jumps in-no need to start over. Support hours follow our Blue expert hours.
Secure Message
Communicate securely with our team.
To securely message our team please login into your Blue Digital account
On the Mobile app, Select Messages from the More option.
From the desktop version, click on your profile icon and then select Messages.
Call
Communicate securely with our team.
Talk to a Blue expert:
1-800-368-9328
→ Hours:
Mon–Fri: 7:00 am–6:00 pm
Sat–Sun: 9:00am – 1:00pm
Outside the USA call collect
1+727-299-2449
TDD Hearing Impaired Number
800-221-7728
Need help with a late payment?
1-844-341-7978
To report or confirm credit card fraud:
1-888-918-7313
Elite Tier NOVA Perks™ members receive priority call routing.
Visit
Sometimes it’s best to talk it out, face to face.
Stop by one of our 27 branch locations across Colorado and Wyoming and connect with a team that knows your community.
Schedule an appointment to get clear, personalized guidance.
Re-Imagine What Banking Could Be
At Blue, we believe where you bank really does make a difference. That’s why we focus on building a lifelong partnership with every member, so we’re equipped to help you meet your banking needs wherever you are in life.
Managing your Accounts
We place financial power back where it belongs—in the hands of our credit union members. Easily manage all your Blue accounts or explore new banking possibilities.
Services
Blue lets you simplify and enhance your finances—at the same time! Check out our member services and banking tools.
Address & Routing Information
Use the information below for direct deposits, wire transfers, or to send us deposits, payments, payoff checks, UPS, or FedEx. If you’re not sure which details apply to your situation, our team is happy to help.
Payment and Mailing Address:
Blue Federal Credit Union
2401 E. Pershing Blvd
Cheyenne, WY 82001
Routing Number: 307070034
Contact Us
Simply fill out the form below and we’ll get in touch.
Keep in mind that messages sent through email, chat, or social media are not secure. Do not send account related information or ask us to perform an account action through these. Visit in branch or call for account assistance.
Insured by NCUA. Equal Housing Lender. NMLS #579432.