Blue's New Credit Card Program
Exciting Changes Are Coming to Blue's Credit Cards!
We’re thrilled to announce that your new Blue Visa® Credit Card will be heading your way in May! This card isn’t just a replacement—it’s a game-changer, designed to make your life easier, safer, and more rewarding.
If you have not received your new credit card by May 17th, please contact us at 1-800-368-9328.
To view Debit Card Conversion FAQs, click here.
Key Dates to Remember
- Distribution Date: Your new card should arrive by May 15.
- Activate Your Card Starting May 17: Your new card will be ready to use at that time.
- Last Day to Use Your Current Credit Card: May 16—please do not destroy your current card before this date.
New Card Features
- Tap to Pay Technology: Your card includes contactless payment capabilities for faster, more secure transactions.
- Enhanced Security: Enjoy fraud alerts, zero liability for unauthorized charges, and travel and purchase protections.
- Increased Global Acceptance: Use your card wherever Visa® is accepted worldwide.
- Fresh Card Design: Your new Visa® Credit Card features a sleek, updated design—reflecting Blue’s commitment to innovation and your financial journey.
BlueCC Desktop and Mobile App
Our Blue Credit Card App is designed to empower our members to manage their Blue credit cards with confidence and ease. From conveniently making payments to reporting a lost or stolen credit card, the BlueCC platform empowers you to handle it all!
Access the online web application and view tutorials using the links below, or download the mobile app and get started today!
Download the App
Important Reminders
- Activate your new card starting Saturday, May 17, 2025, by calling 1-800-631-3197 if in the U.S. or call 1-531-262-5350 collect if out of the country.
- Update your Bill Pay, subscription services, and online accounts to make sure they are linked to your new Blue Visa® Credit Card.
- Properly destroy and dispose of your old credit card by cutting the card several times and disposing of sections in separate trash bags.
- Reset any card alerts you created online.
- To assign a PIN (Personal Identification Number) to your card, please call 1-888-886-0083.
- You can monitor card activity and make payments via the BlueCC App, which can be accessed online or by downloading the app on the App Store or Google Play Store.
- Make payments for your card to
- Visa
PO Box 660493
Dallas, TX 75266-0493
- Visa
Important: All members must re-enroll in eStatements for their new Blue Visa® Credit Card—even if you were enrolled before.
If you were using the legacy Aventa Credit Card app, you’ll also need to add your new Blue Visa Credit Card to access your updated account details. This quick step helps ensure you continue receiving your credit card statements electronically without interruption. Questions? We’re here to help!
Frequently Asked Questions
New Benefits & Rewards
Q: How does the new Blue Visa compare to my current Visa card?
A: It’s a huge upgrade! You’ll now earn rewards per dollar spent, plus get access to exclusive cash-back offers, bonus points, and flexible redemptions.
Q: What kinds of rewards can I earn?
A: Purchases will earn higher points per dollar spent on select categories, plus cash-back options, travel perks, gift cards and more!
Q: How do I redeem my points?
A: We’re refreshing your rewards experience! More value. More options. More ways to use your points—your way.
We’re hard at work upgrading your rewards program to bring you even more of what matters most. From cash back to travel, gift cards to merchandise, you’ll soon have more choices—and more control.
Check back soon at rewards.bluefcu.com to explore what’s new and view your points!
In the meantime, you’ll continue earning points while we get things ready. We’ll let you know as soon as the enhanced rewards site is available.
Q: Where can I view the new rewards program?
A: You can explore the new rewards experience right now at rewards.bluefcu.com! We’ve refreshed the site to bring you more of what matters—more value, more options, and more ways to use your points, your way. While you can check out what’s new today, point redemption isn’t quite ready just yet. Don’t worry—you’re still earning points in the meantime, and we’ll let you know as soon as redemption is live. Get ready for more rewards, more control, and more reasons to celebrate!
Q: What’s new with the Blue Everyday Rewards Visa?
A: More rewards, more flexibility, and more ways to earn! Your new card unlocks cash-back, flexible redemptions, and everyday value.
Your Card Upgrade
Q: When are my new terms effective?
A: If you were previously an Aventa Credit Card member, your new terms were effective May 1, 2025. For all other Credit Card members, updated terms will be sent in early July and will go into effect August 1, 2025. When they are received, be sure to review them so you know what’s changing.
General Card Transition Details
Q: When will I receive my new Blue Visa?
A: Your new credit card should have already arrived in the mail. If you haven’t received it yet, please call 1 (800) 368-9328 or visit a branch.
Q: Will my credit card number change?
A: Yes. Your card number, expiration date, and CVV are all changing as you move from Mastercard to Visa. Be sure to update any automatic payments or saved card information to avoid interruptions.
- For former Aventa Credit Card members: Your card number stayed the same, but your expiration date and CVV (security code) change. Please update any recurring payments or saved card details accordingly.
Q: What happens to my old card?
A: Securely dispose of your old card by cutting it into several pieces and discarding it in separate trash bags once you activate the new Visa card.
Q: What do I need to do to continue receiving eStatements for my new Blue Visa® Credit Card?
A: All members must re-enroll in eStatements for their new Blue Visa® Credit Card—even if you were enrolled before. You’ll also need to add your new card in the BlueCC app to view updated account details and manage your card with ease. Taking these quick steps ensures you continue receiving your credit card statements electronically without interruption. Need help? We’re here for you!
Q: Do I need to update my autopay and recurring payments?
A: Yes! Be sure to update any automatic or recurring payments linked to your old card to avoid disruptions. You can easily manage and view your new card details in the BlueCC online.
Q: What happens to my balance?
A: Any balance from your current card will automatically transfer to your new Blue Visa—no action needed.
Q: Will my payment due date stay the same?
A: You can confirm your current due date in your statement or in the BlueCC app.
- For former Aventa credit card members: No, your payment due date changed to the 22nd of each month.
- For all other members: Yes, your payment due date stayed the same.
Rates, Fees & Card Management
Q: Are there any new fees?
A: There’s still no annual fee for your Blue Visa® Credit or Debit Card—and most fees stayed exactly the same. Here are a few to keep in mind:
- Card Replacement (Rush): $35.00
- Returned Payment Fee: $15.00
- Cash Advance: 3% of transaction
- Balance Transfer: Greater of $15.00 or 3% of transfer
- Replacement / Reissue /
- Additional Cards: $10.00
- Visa Debit/Credit Card: No annual fee
Q: How do I activate my new card?
A: Follow the activation instructions included in your mailing.
Q: Can I add my new Blue Visa to my digital wallet?
A: Yes! Once activated, you can add your card to Apple Pay, Google Pay, or Samsung Pay for secure, contactless payments.
Q: What should I do if I don’t receive my new card?
A: If you haven’t received your new card, please call 1 (800) 368-9328 or visit a branch so we can help get a replacement to you.
Security & Support
Q: What if I suspect fraud on my new card?
A: If you notice anything suspicious, report it right away. You can:
- Call a Visa Dispute Specialist at 1-800-368-9328
- Confirm or report fraud activity by calling 1-888-918-7313
Q: Who can I contact if I have questions or issues with my new card?
A: For assistance, chat with us at bluefcu.com, call 1 (800) 368-9328, or stop by your nearest Blue branch.
New Benefits & Rewards
Q: How does the new Blue Visa compare to my current Visa card?
A: It’s a huge upgrade! You’ll now earn rewards per dollar spent, plus get access to exclusive cash-back offers, bonus points, and flexible redemptions.
Q: What kinds of rewards can I earn?
A: Purchases will earn higher points per dollar spent on select categories, plus cash-back options, travel perks, gift cards and more!
Q: How do I redeem my points?
A: We’re refreshing your rewards experience! More value. More options. More ways to use your points—your way.
We’re hard at work upgrading your rewards program to bring you even more of what matters most. From cash back to travel, gift cards to merchandise, you’ll soon have more choices—and more control.
Check back soon at rewards.bluefcu.com to explore what’s new and view your points!
In the meantime, you’ll continue earning points while we get things ready. We’ll let you know as soon as the enhanced rewards site is available.
Q: Where can I view the new rewards program?
A: You can explore the new rewards experience right now at rewards.bluefcu.com! We’ve refreshed the site to bring you more of what matters—more value, more options, and more ways to use your points, your way. While you can check out what’s new today, point redemption isn’t quite ready just yet. Don’t worry—you’re still earning points in the meantime, and we’ll let you know as soon as redemption is live. Get ready for more rewards, more control, and more reasons to celebrate!
Q: What’s new with the Blue Everyday Rewards Visa?
A: More rewards, more flexibility, and more ways to earn! Your new card unlocks cash-back, flexible redemptions, and everyday value.
General Card Transition Details
Q: When will I receive my new Blue Visa?
A: Your new credit card should have already arrived in the mail. If you haven’t received it yet, please call 1 (800) 368-9328 or visit a branch.
Q: Will my credit card number change?
A: Yes. Your card number, expiration date, and CVV are all changing as you move from Mastercard to Visa. Be sure to update any automatic payments or saved card information to avoid interruptions.
- For former Aventa Credit Card members: Your card number stayed the same, but your expiration date and CVV (security code) change. Please update any recurring payments or saved card details accordingly.
Q: What happens to my old card?
A: Securely dispose of your old card by cutting it into several pieces and discarding it in separate trash bags once you activate the new Visa card.
Q: What do I need to do to continue receiving eStatements for my new Blue Visa® Credit Card?
A: All members must re-enroll in eStatements for their new Blue Visa® Credit Card—even if you were enrolled before. You’ll also need to add your new card in the BlueCC app to view updated account details and manage your card with ease. Taking these quick steps ensures you continue receiving your credit card statements electronically without interruption. Need help? We’re here for you!
Q: Do I need to update my autopay and recurring payments?
A: Yes! Be sure to update any automatic or recurring payments linked to your old card to avoid disruptions. You can easily manage and view your new card details in the BlueCC online.
Q: What happens to my balance?
A: Any balance from your current card will automatically transfer to your new Blue Visa—no action needed.
Q: Will my payment due date stay the same?
A: You can confirm your current due date in your statement in the BlueCC app.
- For former Aventa credit card members: No, your payment due date changed to the 22nd of each month.
- For all other members: Yes, your payment due date stayed the same.
Rates, Fees & Card Management
Q: Are there any new fees?
A: There’s still no annual fee for your Blue Visa® Credit or Debit Card—and most fees stayed exactly the same. Here are a few to keep in mind:
- Card Replacement (Rush): $35.00
- Returned Payment Fee: $15.00
- Cash Advance: 3% of transaction
- Balance Transfer: Greater of $15.00 or 3% of transfer
- Replacement/Reissue/Additional Cards: $10.00
- Additional Cards: $10.00
- Visa Debit/Credit Card: No annual fee
Q: How do I activate my new card?
A: Follow the activation instructions included in your mailing.
Q: Can I add my new Blue Visa to my digital wallet?
A: Yes! Once activated, you can add your card to Apple Pay, Google Pay, or Samsung Pay for secure, contactless payments.
Q: What should I do if I don’t receive my new card?
A: If you haven’t received your new card, please call 1 (800) 368-9328 or visit a branch so we can help get a replacement to you.
Security & Support
Q: What if I suspect fraud on my new card?
A: If you notice anything suspicious, report it right away. You can:
- Call a Visa Dispute Specialist at 1-800-368-9328
- Confirm or report fraud activity by calling 1-888-918-7313
Q: Who can I contact if I have questions or issues with my new card?
A: For assistance, chat with us at bluefcu.com, call 1 (800) 368-9328, or stop by your nearest Blue branch.