What you need to know about the recent Equifax data breach.
On September 8, 2017, Blue Federal Credit Union was made aware of a national Cybersecurity attack against Equifax, one of the nation’s three largest credit-reporting companies. An estimated 143 million U.S. consumers could be potentially exposed. To help provide confidence to our members, we’ve compiled some important details that you need to know.
What can I do to protect myself?
- First and foremost, don’t panic. We have provided simple steps you can take to protect your identity and finances.
- Simply visit https://www.equifaxsecurity2017.com – a secure and safe website set up by Equifax – and enter your information to see if you are on the affected list.
- You can also call 1-866-447-7559 to reach the Equifax call center.
- Please Note: While we are able to assist you with any fraud on your Blue accounts, we are not able to see if you were affected by this data breach. Please follow the steps above to determine what action, if any, you need to take.
- In any situation, it is important to report fraudulent activity on your Blue FCU account as soon as you become aware. To report fraud, contact us today.
- Consider changing your password for online banking on a regular basis. This makes it difficult for hackers to obtain your sensitive information.
- Make your passwords difficult to guess and don’t use the same password for all your log ins.
- Be aware of “phishing” scams (voicemails, emails and snail mail). Always verify a company’s information before providing sensitive information – if it looks too good to be true, it probably isn’t.
If you have been identified that you’re on the data breach list:
- If you are on the affected list from Equifax, you will be able to sign up for 12 months of free credit monitoring from Equifax.
- As a precaution, you can also put a free 90-day fraud alert on your credit report by contacting one of the three bureaus:
- Get more information on ID Theft by going to the Federal Trade Commission website at www.identitytheft.gov
Here’s what Blue does every day to help protect you!
- Blue already uses two-factor authentication, which requires a security code to authentic your online banking session. If you haven’t signed up for online banking, you can enroll in just a few minutes and can begin monitoring your accounts from your computer or through our mobile app.
- Blue debit card users can enroll in CardNav, a free transaction alert mobile app from our trusted partners at Co-Op.
- We use a variety of methods to monitor and notify members of any fraudulent activity. If you suspect fraud related to any of your Blue FCU accounts as soon as you become aware of this please stop by one of our branches or call our 24/7 contact center at 1-800-368-9328 so they can quickly assist you.