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You must have a valid Blue checking account to use Bill Pay. If you are not a current member, go through the enrollment process. At this time, Bill Pay is free for Blue members.

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If you use Bill Pay for different Blue accounts, you can access all of these through your primary Online Banking account. After going to the BILL PAY tab, select Bill Pay 1, Bill Pay 2, Bill Pay 3, etc., depending on how many separate accounts you have.

• *NOTE* If you have a business account associated with a separate Tax Identification Number (TIN), you will have to login and/or register a separate Online Banking username in order to use Bill Pay with a business checking account.

If you do not see your Bill Pay accounts, please call us at 1-800-368-9328, or use the Bill Pay customer support secured messaging within Bill Pay.

To set up a new payee in Bill Pay, simply type in the name of the merchant or person in the PAY SOMEONE NEW box in the main screen of Bill Pay. You will need account number(s) and/or routing number, depending on who you set up.

To set up a recurring payment to a merchant or person, select AUTOPAY under your payees list.

To set up a scheduled future payment, select the future date in which you want the merchant or person to be paid and the amount, then click PAY.

All scheduled payments set up by you will be processed as normal through Bill Pay. Call us at 1-800-368-9328 if you have any questions or us the CONTACT CLIENT SERVICES in the Bill Pay area.

Depending on the merchant or person, bills are paid by check or ACH (electronic payment). Checks typically take 4-6 business days to be sent and processed, whereas ACH payments are processed within 2 business days. The type of payment method is determined by the merchant, NOT Blue FCU. Contact your merchant if you have questions.

Important Note: If you are overdrawn in your checking account, Bill Pay will “freeze” your Bill Pay Account. If you have an item that was scheduled to pay, you may receive an insufficient funds charge. The item will attempt to clear a total of three times. Once you deposit money into your account, Bill Pay will open back up for your access.

If you paid your bill by check, your account will not be debited until the check clears your account. If you paid your bill by ACH, payments will be debited from your checking (or eligible funding account) on the date you requested payment on.

Starting January 10, 2015, checks that are issued through your Bill Pay will debit your account immediately. However, the check will still need to be mailed to and processed by the merchant. Bill Pay users assume liability for fees assessed on any stop payments placed on checks issued through Bill Pay. For more information, please see our Bill Pay Disclosure.

Bill Pay is only intended to be used as a transactional function within valid Blue checking accounts. For more information, please contact us at 1-800-368-9328.

Some merchants offer eBills, which allows you to connect to and view your merchant’s or provider’s eStatement without ever leaving Blue Bill Pay. Only some merchants offer eBills. Eligible merchants will have an E-BILL link underneath the payee account. You must know your login information for that merchant to access eBills.

Important Note: If you are overdrawn in your checking account, Bill Pay will “freeze” your Bill Pay Account. If you have an item that was scheduled to pay, you may receive an insufficient funds charge. The item will attempt to clear a total of three times. Once you deposit money into your account, Bill Pay will open back up for your access.