Contact Us
We are your lifelong champion. Our team is available through live online chat, in-person appointment, call center and more!
Get in Touch -
Self-Service Account Access
Already a member and want to check the status of your accounts or transfer money? Simply sign in to online banking or learn about mobile banking.
Secure Messaging
You can securely message us within online banking. On the top menu bar, you'll see a selection labled "messages." From here, follow the instructions to message a Blue team member.
Submit Your Feedback »
Live Online Chat
Ask a question! Start an online chat with one of our financial experts.
Live Chat Hours
- Monday–Friday:
8:00 am–5:00 pm MT
Member Relationship Contact Center
If you’re looking for more information on becoming a Blue member, or are a current member and wish to speak with a financial expert, call toll free 1-800-368-9328.
Contact Center Hours:
M-F: 7:00am-6:00pm
Sa-Su: 12:00am-11:59pm
To report unauthorized charges on a debit card, please call 1-888-514-1404.
To report unauthorized charges on a credit card, please call 1-855-341-4650.
Have a Question?
Simply fill out the form below and we'll get in touch.
Questions About Insurance or a Vehicle Total Loss?
We can help answer your questions.
307-432-5413 »Help Us Improve
We welcome your feedback on ways we can make your experience better.
Member Feedback »Sponsorship Request
Have a request for a sponsorship? Please reach out to the Blue Foundation.
Blue Foundation »Payment and Mailing Address
For deposits, payments, payoff checks, UPS, or FedEx, use this address:
Blue Federal Credit Union
2401 E. Pershing Blvd
Cheyenne, WY 82001
Support email address
Our email support team is available to serve you Monday–Friday from 8:00 a.m.–5:00 p.m. and Saturday from 8:30 a.m.–1:00 p.m. (MST). Email [email protected] and we’ll contact you as soon as possible.
Important: messages sent through email and chat are not secure. Please do not send account related information or ask us to perform an account action through email. If you need immediate account assistance, please call us at 1-800-368-9328.
